Exchanges and Returns are accepted for all unworn items with tags within 30 days of purchase for a full refund (U.S. & Canada orders). Exchanges are free. Returns for a refund are subject to a small flat rate return fee. Any damaged or used goods will not be accepted. Returns and Exchanges are not available for free gifts/promotional items as well as any accessories.
Ten/10 accepts all unworn products for a refund and/or exchange within 30 days of purchase. All returns or exchanges can be initiated online going through our return portal here
For refunds, once item is received and reviewed, it takes 5-8 business days for the refund to enter your bank account.
For exchanges, once item is received, it takes 2-5 business days to process and send out your exchanged item once the item has been received.
Yes! Ten/10 is an international brand.
Note: Understand however that we cannot control and are not responsible for any duties/taxes applied to your package. Customs policies vary by country; please contact your local customs office for more information.